Race Details:
1.What are the Seeded Start Corrals?
- There will be an Elite/Sub-elite corral by qualification and corrals 1-16 or more organized by your estimated finishing times submitted at the time of registration.
2.When is the race date for the Half Marathon, Resolution 5K, & Kids Fun Run?
- Saturday, January 4th, 2014
3.What time do the night races start?
- The Half Marathon & Resolution 5K start at 7 PM.
- The Kids Fun Run starts at TBD.
4.Where is the Start and Finish lines for the races?
- Half Marathon & Resolution 5K Start are on 7th St. & Grand Ave. Half Marathon& 5K Finish are on 12th St. & Flower St. (LA Live area)
- The Kids Fun Run Start & Finish lines are TBD.
5.Will there be a Gear Check Area?
- Half Marathon & Resolution 5K Gear check will be on 7th St. & Flower (next to the start line). All gear will be transported in shuttles to the Finish line.
6.What is the course time limit for the Half Marathon?
- 4-hour time limit (~18 min/mile pace). Streets reopen to vehicular traffic on a rolling basis. Participants still on the course at this time will be directed to the sidewalks and a shuttle for the safety of runners will assist runners to meet the course time limit.
7.Do all participants receive a Finisher’s Medal?
- Yes, all Half Marathon participants within the 4-hour time limit, Resolution 5K Finishers, and Kids Fun Run Finishers will receive a Finisher’s Medal after they cross the Finish Line.
8.How will my time be recorded?
- Gemini Timing will record all participants in the Half Marathon & Resolution 5K with B-tag chips.
Registration:
1.When does race registration close?
- 12/31/13 or until capacity is reached for each individual race.
2.Can I confirm my registration after I sign up online?
- You can confirm your registration by clicking on the “Confirm Your Registration” link on our website www.newyearsrace.com or via your Active.com account.
3.Why can’t I find my registration on the “Confirm Your Registration” link on the race website?
- Upon registering, you may have unchecked a box stating, “Show my registration in results when Active.com users search to see who registered for this event.” If you opted out, you are no longer “searchable” to the public; however, if you received your confirmation email, you are still registered.
4.How can I make changes to my registration information (i.e. address, email, etc.)?
- Until 12/1/13, you may edit your registration on our race website by clicking on our “Edit Your Registration” link. You may also email customerservice@newyearsrace.com with “Change Information” in the subject line or call (213) 627-8484 and a Team member will assist you. After 12/1/13, any edits will need to be done at the Solutions Table in the expo.
5.I did not receive a confirmation/receipt email or I deleted the confirmation/receipt email, can you resend it to me?
- If you registered online, you may log on to your Active.com account and resend it to yourself. You may also contact Active.com Participant Support for help on your registration (877) 228-4881, Option #2 or support@active.com .
6.I am injured and/or cannot participate. Can I get a refund, defer or transfer my registration?
- Per our official event Rules & Guidelines, registrations are non-refundable and non-deferrable; however, you are able to officially transfer bibs to another runner for a $20 processing fee for the same year. Any participant found using a bib that is not theirs will risk being banned from all future events.
7.Is there an age requirement for the races?
- Not for the Half Marathon or Resolution 5K. Any participant under 18 years of age will need parent/guardian signed consent and parent/guardian must be present at packet pick-up. Participants in the Kids Fun Run should be under the age of 12.
8.Can we register as a group?
- We do not offer group discounted registration. You may however create a Team for a fee of $10 per Team. Each participant will have to register themselves individually and add themselves to a Team.
9.How do I create a Team?
- During registration, the “Team Captain” will pay the one-time only fee of $10 to create the Team. Check the box “Create a Team” then choose to make it private or public.
- Public Team: Anyone can add themselves to the team.
- Private Team: Team Captain creates a password and only those that know this particular password can add themselves to this team.
- Each person will then have to register themselves individually and check on the box “Join a Team”. It will then list all the Team names created. Choose your particular Team name to be added to it. If it is password protected, it will then prompt them for the password. If someone forgets to add themselves to the particular Team, email customerservice@newyearsrace.com by 12/1/13 with “Add to Team _____” in the Subject line and we will assist them. After 12/1/13, changes may no longer be made.
Course:
1.Where can I find a course map for all the races?
- Course maps are found here: www.newyearsrace.com/course
2.How many and where will the Water/Aid Stations be located?
- They will be located throughout the course approximately every 1.5 miles.
3.Will the course be well lit since it is a night race?
- Yes, we will be placing light towers in areas needed on the course for runner’s safety.
4.Will there be security throughout the course?
- Yes, within the 4-hour course limit, security will be provided in key areas throughout the course for runner’s safety.
5.What are the specific race day street closures?
- Please review the Race Day Street Closure notice for details here:
www.newyearsrace.com/contact/road-closure-notice
Packet Pick-up:
1.Where and when is the Expo for race packet pick-up?
- The 2-day Health & Fitness Expo will take place at our Host Hotel the Millennium Biltmore Hotel at 506 S. Grand Ave., LA, CA 90071 on Friday, January 3rd, 12pm-7pm, and Saturday, January 4th, (race day) 9am-5pm.
2.Where do I park for the Expo?
- There are several parking garages & lots around the Start, Finish, and Expo. We would recommend parking at Pershing Square Garage located at 532 South Olive St., LA, CA 90013, across the street from the Host Hotel, The Biltmore. You can find more details and directions here:
www.newyearsrace.com/transportation-directions-parking
3.What do I need to bring with me in order to pick up my race packet & goodie bag?
- Confirmation email and photo ID
4.What if I didn’t receive my confirmation email?
- You may contact Participant Support at Active.com (877) 228-4881, Option #2 or email support@active.com.
5.Can a friend/family member pick up my race packet if I cannot attend the Expo?
- Yes, they must present your confirmation email, copy of your photo ID, & a signed note from you authorizing the bib pick up.
6.Can I exchange the size of my hooded sweatshirt/tech shirt at the Expo?
- We will offer a Hoodie/T-shirt Exchange booth at the Expo to exchange your size; however, exchanges are based on availability.
7.If I cannot run the race, will you be able to mail my race packet & goodie bag to me?
- Unfortunately, no packets will be mailed out. All race packets & goodie bags must be picked up at the expo. Please arrange someone to pick up your packet if needed.
Start Corrals:
- What are the Seeded Start Corrals?
- There will be an Elite/Sub-elite corral by qualification and corrals 1-16 or more organized by your estimated finishing times submitted at the time of registration.
- How can I qualify for an Elite/Sub-Elite Corral?
- Please visit www.newyearsrace.com/race-detail/elite-runner-info for time qualifications and how to apply if space permits prior to the 12/31/12 registration deadline.
- How do I know which Start Corral I have been assigned to?
- During race week, Gemini Timing will provide your bib number & start corral you have been placed in.
- Can I switch corrals?
- Yes, you will need to make this change onsite at the “Solutions Booth” at the Health & Fitness Expo. Space is limited per corral and not guaranteed.